FAQs: Frequently Asked Questions

I smell natural gas outside my home. Who should I call?

If you smell even the faint odor of natural gas or hear a hissing noise, notify others in person - not by phone - to leave the premises, and then leave. Once away from the area, call 1.888.482.4950 or 911. Stay away from the building until an official familiar with the situation tells you it is safe to return. Once your natural gas has been shut off, do not try to turn it back on. Only a qualified person may perform this task.